For LCS Technologies’ elite technical team,
business as usual—isn’t.
From solving a customer problem to finding the most efficient way to operate internally, LCS leads with innovation.
Leading with innovation saved LCS the cost of office space, a $15,000 to $25,000 expense for 2010, and provided their clients with better, faster service at the same time.
Virtual Office in the Cloud
When LCS needed an office to house critical documentation, the partners chose the cloud instead of a commercial office building. LCS is using new tools, innovative internal practices, and the kind of cloud computing applications it frequently recommends to clients to save the cost and the static location drawbacks of a physical office.
LCS’ uses Box.net to consolidate and secure its paperwork in one location and Apple’s iPad as a collaboration tool for meetings, connection and conversation, whenever and wherever that might be.
The value of this innovation and efficiency was proven recently when LCS cofounder, Steve Simonetto, was waiting for a doctor’s appointment and received an urgent client request. Instead of the usual business delays of needing to get to the office to locate the paperwork, scan and Email it later, Steve logged on to Box.net from his iPad right in the waiting room and the document was available to the client within seconds of the phone call.
LCS’ elite technical team takes a “holistic” approach to problem solving by addressing the business problem first and then looking at the technical solutions.
Ignoring Conventional Wisdom
“In some cases we need to set aside conventional best practices and start with a blank page to find the root of the problem,” explains Stephane Come’, LCS cofounder.
“I remember a situation where a customer technical lead told me, ‘this goes against all the conventions, everything I’ve learned’. And it did. The solution I recommended defied conventional wisdom but it worked. It solved the problem and reduced the processing time ten-fold,” he adds.
For one state government agency, LCS wrote proprietary documentation software and a rules engine that generated documentation automatically reducing the amount of manual documentation by 40%. This solution also reduced developer headcount and the cost of a technical writer.
Beyond the initial cost savings and efficiencies, the software eliminated the need for continued manual updates of the documentation as the application was being developed and upgraded.
About LCS
LCS Technologies is the single source solution for Oracle services and software. LCS delivers quality results with an elite technical team that reduces the overall cost of your product lifecycle.
