A Flawless Implementation

A full year in the making and deployed within 10 minutes of the scheduled go live time with no surprises! How many IT implementations can boast such results? This was the outcome of a well-run project at a major California State Agency this morning. A team successfully migrated a legacy application to new technology. I’d like to take a minute, … [Read more...]

It’s Showtime!

Imagine starting your day like “It’s Showtime!” Imagine the impact this little sentence can have for an entire day. Imagine you are at the height of your game. Imagine getting things accomplished. Imagine you can get one step closer to your goal. Imagine the feeling of a great day. Now, stop imagining and start tomorrow like … [Read more...]

Are You Getting The Best Deal?

Over the past couple of years, I’ve started to observe how my friends and some of my customers are evaluating a product or service they want to purchase.  The process is usually very simple and involves the review of features, user reviews and price comparison.  For a service, it comes down to skills, references and price.  The window of time … [Read more...]

Is Your Bowl Getting Bigger Too?

In the era of the Thank You Economy, you cannot afford to let your customer down.  I will use a little story that is likely to happen to us everyday that I believe speaks volumes on the little things that impact the customer's experience.  As a business you have to listen and engage with your customers.  In the age of Social Media, it has never … [Read more...]

Your Resume Is Dead, Start Talking

Have you updated your resume this year? If so, why did you bother? (Please read on and comment below. Let’s start the conversation). Our team’s success has been in the press lately and as a result we’ve received lots of resumes in the mail. We have been growing and hiring and are looking forward to continuing. As we grow, we add new jobs … [Read more...]